Damià Ribas, SL is a company that offers quality products and customer service.

In this section, we inform you about some important aspects related to our products, guarantees, responsibilities, payment methods and shipping systems.

- Our products are presented with illustrative images that may not exactly match the actual product. These images have no contractual value and do not imply any commitment on the part of Damià Ribas, SL. We recommend that you carefully read the description and characteristics of each product before placing your order.

WARRANTY

Our products have the guarantee offered by the insurance contracted by Damià Ribas, SL. This guarantee covers manufacturing defects or hidden defects that the products may present during the established period. Damages caused by normal use, misuse, improper washing or product design are excluded from the guarantee.

Damià Ribas, SL is not responsible for any damages that the client may suffer from the use of our products, whether correct or incorrect. The customer must ensure that they have adequate training for the use of our products.

PAYMENT METHODS

The forms of payment and conditions of sale of the orders placed through this web page are the same that we apply to our regular customers. Damià Ribas, SL reserves the right to modify these conditions for the reasons it deems appropriate. All orders received will be reviewed and confirmed by our team, which will inform the client of the availability and delivery time of the requested products.

SHIPPING - TRANSPORTATION

Damià Ribas, SL sends all its orders directly to the client within the peninsula. For this, we have trustworthy and professional transport companies, which guarantee the best and fastest delivery of all orders.

Delivery times will be confirmed to the customer at the time of receiving the order. In the event that there is a lack of stock or incident, the customer will be notified as soon as possible and a new delivery date will be offered. In no case, an incident in the shipment will entitle the customer to claim compensation.

Shipping and handling

Orders are sent through the carrier chosen by D.Ribas, SL

For orders over €330 in peninsular territory, shipping costs will be borne by the company D. Ribas, SL

pending shipments

If the item is not in stock we will contact you. to indicate the delivery time

Taxes

For national orders the % VAT that is in force will be added, for intra-community shipments VAT will not be charged

Returns

Take into account that the person responsible for the transport costs derived from a return not previously accepted will be you. In the case of a defective or damaged item, it will be inspected and the corresponding payment will be made if applicable.

Returns (On-Line Purchases)

The customer has a maximum of 14 calendar days from the delivery date to notify the return of the purchased product and make the shipment effective. Return costs will always be borne by the customer.